Shipping & Returns

Thanks for shopping at Handles & More. If you are not entirely satisfied with your purchase, we're here to help.

FREE DOMESTIC SHIPPING

(Free shipping applies to cabinet pulls & knobs only)

Free standard ground domestic shipping on orders over $100 on Cabinet Pulls & Knobs only. Use discount code FREESHIP at the checkout.

SHIPPING POLICY

Upon receiving the products, we ship orders within 2-3 business days and will email tracking information to our customers upon scheduled delivery. Shipping and duty fees are nonrefundable. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

RETURN POLICY

You have 14 calendar days to return an item from the date you were notified that your order is ready or from the day your shipment is estimated to arrive. To be eligible for a return, your item must be unused, in the original packaging and in the same condition as it was at the time of your purchase. Proof of purchase is required and the cost of shipping falls on the purchaser.

We will notify you of the status of your refund after inspecting the item. Restocking fees may apply and will be deducted from your refund if applicable. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 2-3 business days, depending on your card issuer's policies.

SPECIAL ORDERS

Restocking fees for special order items are nonrefundable. You will be responsible for paying for any restocking fees that apply if the item you are returning is a special order. Generally, this is between 25%-35% of your cost, depending on the vendor. If you receive a refund, the cost of restocking your item will be deducted from your refund.

WARRANTY 

All product warranties are subject to the vendor’s terms and conditions. If you would like to set up a warranty claim, please send your inquiry to [email protected] 

NOTE: We can only process warranty claims on products purchased through Handles & More in-store or online.

CONTACT US

If you have any questions on shipping or returns, email us at [email protected] or give us a call at +1 (403) 313-4163, Monday-Friday between 8:00 am and 4:30 pm (MST) and someone from our team will be more than happy to help.